Clinic Operating System India
Clinic operating system India for polyclinics and specialty clinics — AI Receptionist, Physical Appointment Dashboard, Patient Queue Display, Doctor Dashboard, Smart Billing, GST, and AI Retention Agent on one connected spine.
Desktop license—activate on your machine after verified payment. Not a cloud trial signup.
Clinic Operating System is a unified platform for polyclinic and specialty clinic workflows: short OPD consultations, same-day pharmacy, lab orders, queue discipline, and end-of-day GST reconciliation — with AI Receptionist and retention workflows governed for Indian clinics.
Most clinic software in India is either too simple (basic appointment apps) or too complex (hospital ERP forced into a clinic). Hayati AI Nexus is a Clinic Operating System for 5-minute OPD visits, same-day dispensing, quick lab orders, and end-of-day GST reconciliation. The AI Receptionist handles clinic calls during lunch breaks and after hours, booking appointments that appear instantly on the Physical Appointment Dashboard. The Patient Queue Display fits on a small TV in the waiting area, showing token numbers and doctor names. Our clinic clients include dental clinics, dialysis centers, fertility clinics, eye care centers, and multi-specialty polyclinics across India — each scoped honestly during onboarding with real bill and payer samples.
A clinic OS connects reception, queue, doctor workflow, billing, and optional pharmacy without re-keying patient context. Hayati targets Indian polyclinics and specialty clinics that outgrew notebooks and lightweight booking apps. The goal is one hospital-grade spine sized for clinic speed — not a full inpatient EMR forced onto a two-doctor practice.
Local-language call handling books and reschedules appointments, answers FAQs, and writes to the Physical Appointment Dashboard so front desk starts each morning with a clear list.
Online widgets, walk-ins, and phone calls land in one color-coded dashboard. Reception checks patients in and updates status for the queue display.
A wall display shows token numbers and doctor names so patients wait calmly. Updates follow reception check-in — reducing repeated questions at the desk.
Doctors see the next patient, recent history, and billing flags on one screen. Prescriptions can flow to pharmacy and billing counters when enabled.
OPD consults, procedures, and pharmacy lines bill with GST discipline and audit-friendly history. Returns and corrections stay on the same spine. Finance can review day-end registers without rebuilding totals from handwritten chits.
Dispensary counters use FEFO batch selection and Schedule H discipline on the same system as OPD billing — no parallel spreadsheet stock.
Chronic and follow-up patients receive governed reminder calls with opt-out controls. Confirmed visits book into the appointment dashboard.
Registers and spreadsheets break when you add doctors, pharmacy, and GST scrutiny. Hayati keeps branch context and offline resilience as you grow. Compare lightweight appointment apps on /compare/hayati-vs-practo when discovery is your only need — choose Hayati when billing, queue, and pharmacy must connect.
License tiers are published on /pricing. Polyclinic implementations use phased discovery and pilot counters before group rollout. Bring one week of real OPD bills, pharmacy lines, and return cases so the walkthrough reflects your chairs and payer mix — not a generic demo script. Hindi support is available on walkthrough.