Support
Tickets are tied to your organization — never license keys. Always know what happened, what to do next, and how to reach us.
Common recovery paths
- Email not verified — use resend on the verify screen after sign-in.
- Payment pending — wait for IST business-hours verification; license activates after approval.
- Lost device — deactivate old device or request transfer under Devices.
- Expired trial — renew from Dashboard or Billing.
- Full activation guide — Help & activation